Privacy Policy

 

Effective Date: July 22, 2025

Welcome to Surfority Retreat!

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you visit our website, book a retreat, or communicate with us — and outlines your rights in accordance with applicable data protection laws.

1. Who We Are

This website is operated by Surfority Retreat, a boutique retreat experience combining surf, movement, and soulful sisterhood.

We handle all bookings and communications in-house, and may also use third-party platforms (e.g., Stripe for payments).

2. What Data We Collect

We may collect and process the following types of data:

  • Identity Data: Name, date of birth, gender (optional)

  • Contact Data: Email address, phone number, billing address

  • Booking Data: Retreats you’ve booked or applied for

  • Payment Data: We process payments via Stripe, but we do not store your credit card details

  • Usage Data: How you navigate our site, including device type, browser, IP address, and cookies

  • Preferences: Your marketing and communication choices

3. How We Collect Your Data

We collect data in the following ways:

  • Directly from you – when you apply to join a retreat, submit a form, make a payment, or send us a message

  • Automatically – through cookies and analytics when you visit our site

  • Via third-party tools – like Stripe for payments, or email marketing platforms if you sign up

4. How We Use Your Data

We use your personal data to:

  • Process your booking and communicate about your retreat

  • Respond to questions or requests

  • Improve our website, services, and user experience

  • Send occasional updates, offers, or newsletters (only if you’ve opted in)

  • Comply with legal obligations or defend our rights

5. Sharing Your Data

We only share your data when necessary, and never sell your personal information.

We may share data with:

  • Payment processors (e.g. Stripe)

  • Retreat partners (e.g. accommodation hosts, surf schools, yoga teachers — only what’s strictly necessary)

  • Email or communication platforms, if you’ve opted into newsletters

  • Legal authorities, if required by law

6. Cookies

Our website uses cookies to improve your browsing experience and help us understand site traffic. You can manage or disable cookies via your browser settings.

7. Your Rights

Depending on your country, you have rights to:

  • Access or correct your personal data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at contact@surfority.com.

8. Data Retention

We retain your data only for as long as necessary to:

  • Deliver the retreat experience

  • Fulfill legal, financial, or administrative obligations

  • Provide post-retreat support or communication (unless you opt out)

9. Security

We implement appropriate technical and organizational measures to protect your data. However, no system is 100% secure. If you believe your data has been compromised, please contact us immediately.

10. Children’s Privacy

Our services are intended for adults aged 18 and older. We do not knowingly collect data from anyone under 18 years old.

11. Third-Party Links

Our website may contain links to other websites or tools (e.g., Stripe, Instagram). We are not responsible for the privacy practices of those sites. Please read their privacy policies before sharing data.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We’ll post the latest version here with an updated date. Your continued use of the site signifies your acceptance of any changes.

13. Contact Us

If you have any questions about this Privacy Policy or your personal data, please email us at:
📩 contact@surfority.com